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FLAT RATE SHIPPING FROM $10

FAQ

How to place an order?

To place an order at Junglesurf.com.au you simply select an item, chose your colour and preferred size. Select ‘Add To Cart’. In the top right hand corner there will always be a cart icon with all items you’ve added displayed when you hover over the symbol. Click on the icon if you want more details. At the ‘Cart Page‘ you can change quantities of items and remove them. You can also see the shipping options and the ‘Checkout‘ button which will take you to the next steps to finalise your order!

How do I view my cart?

You can either hover over the cart icon up the top right hand corner or click ‘Cart Page‘

How do I checkout?

On the ‘Cart Page‘ on the right hand side you’ll see a quick view of your checkout, you can also click the ‘Checkout‘ button.

Did we receive your order?

You can track your orders progress at ‘Track My Order‘ which will take you to all your place orders with Jungle Surf. If you don’t see the order you’ve just place please contact us at admin@junglesurf.com.au

Can I edit my account details?

You can edit your details. Once you login to your account head to the ‘Account Details‘ tab. From here you an edit and add information to your account.

When will my order be posted?

Your order will be posted the next business day after you place your order! If you need anymore information contact us at admin@junglesurf.com.au or head to our ‘Contact Us‘ page.

What is your refund policy?

We can be contacted by our contact us page. Also via email admin@junglesurf.com.au or phone (02)65558556