Refund Policy |  Image Alt
$0.00 0

No products in the cart.

Flat Rate Shipping From $10 - FREE Shipping For Purchases Over $100*

Flat Rate Shipping From $10 - FREE Shipping For Purchases Over $100*

Refund Policy

Jungle Surf Refund Policy

In the case you’ve changed your mind or no longer want the item we cannot offer a refund. If the item is defective or faulty it will be dealt with as per the manufacturers warranty. The buyer will have to pay for return shipment.

Please email, or call in-store on (02) 65558556, if you need to exchange your item for a different size or product. We will try our best to help you out with getting your correct size but our stock is sometimes limited and we might not have the item you’re wishing to swap. In the case we don’t have the item in-stock you’re wishing to swap we can offer an online credit. All items must be returned in the condition it was sent; not to show any signs of wear or tear, the tags attached and the product hasn’t been washed/ironed etc. Buyer must pay for return shipment.
Swimwear must be tried on wearing undergarments. If you wish to return an item, the tags and protective hygiene strip must remain in place and the item will not be accepted if either of these have been removed or altered, or if the item shows signs of wear. All items sold in a set must be returned in a set.

To complete your return or exchange, please email us.
Jungle Surf
86 Manning Street
Tuncurry, NSW 2428.
We recommend sending your return with registered post or postal insurance. We will not hold any responsibility for missing parcels.



If you receive a damaged or faulty item, please email us at

Please submit photos, your order number and details of the fault and we will try our best to arrange a replacement or a refund to you as quickly as possible, based on an assessment from the manufacturer. If the manufacturer deems your item faulty, then your refund will be processed. Shipping costs are non-refundable.

Jungle Surf

Operating Hours: 
Mon - Fri : 9am – 5pm AEST
Sat: 9am – 3pm AEST
Sun: 10am - 2pm AEST

Phone:  02 6555 8556


86 Manning St, Tuncurry.
New South Wales, 2428. Australia.

zip pay
* Free Shipping excludes excludes large & bulky goods and items marked as store pickup-only.

Proudly Supported by BSharp Tech

Copyright © 2023 Jungle Surf